Purchase Terms & Conditions
1. General Terms
By making a purchase on our website, you agree to the terms and conditions outlined below. These terms apply to all transactions made via our website and are legally binding once you confirm your purchase.
2. Product Descriptions and Pricing
We make every effort to ensure that all product descriptions, images, and prices are accurate and up to date. However, errors may occasionally occur.
Pricing Errors: In the event of a pricing mistake, we reserve the right to correct the error and either:
Cancel the order and issue a full refund, or
Offer the product at the correct price for your acceptance.
Stock Errors: In rare cases, an item may be shown as “in stock” but later found to be unavailable or on backorder. We reserve the right to cancel such orders and issue a full refund. We are not obligated to supply products that are not available at the time of processing, even if they were listed as in stock at the time of purchase.
3. Payment Terms
Payments must be made in full at the time of purchase. We accept the payment methods displayed at checkout. All payments are processed securely, and your financial details will not be shared with third parties.
4. Delivery Policy
Orders will be dispatched according to the delivery method selected at checkout. Delivery times are estimates and may be subject to delays due to circumstances beyond our control. We will notify you promptly in such cases.
5. Returns, Refunds, and Cancellations
You may cancel or return your order in line with our Returns & Refunds Policy. Refunds due to pricing or stock errors will be processed promptly. We reserve the right to cancel and refund any order where an issue arises with availability or pricing.
6. Limitations of Liability
We are not liable for:
Indirect or consequential losses resulting from a failed transaction.
Delayed or non-delivery due to circumstances beyond our control.
Product misuse or use inconsistent with its intended purpose.
7. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.